Our Outlook Auto Setup Tool will
automatically create a new Outlook
profile for your Exchange hosting
mailbox. If you have other email
accounts configured in your
current profile you will need to
move them to the new profile
manually.
The Setup tool will not create
your mailbox on the Exchange
Server. If you are unsure whether
your mailbox has been created,
please contact your company
administrator.
No existing data will be lost
during this setup. You can view
instructions on how to view all
profiles configured on your system
here.
If you are not running on Outlook 2003, we recommend upgrading your version of the software before setting up Hosted Exchange. This free upgrade is available here:
Outlook 2007 Download
If you are running Outlook on Windows 2000 you will need to setup a VPN connection. For steps on setting up a VPN connection click
here.
To setup Outlook:
Close Microsoft Outlook.
Download and run the pre-setup
software:
Click Setup.
The Outlook Setup tool will
select the setting which is
most appropriate for your
client. Please do not change
this unless you are advised to
do so by your administrator or
support personnel.
<your e-mail address - e.g. YourName@YourDomain.com>
You will see the following
information box:
Click OK.
The login window will come up
and prompt you to login. Enter
your full email address and
password:
MAIL007.mail.lan
MAIL007.mail.lan
<your e-mail address - e.g. YourName@YourDomain.com>
Click OK.
Click Finish.
NOTE: This window may be
hidden behind the Outlook
window.
Outlook will open
automatically. If you have
multiple profiles you will be
prompted to select a profile.
The profile name will be in the
following format:
"Exchange Hosting <your e-mail address - e.g. YourName@YourDomain.com> ". Select
the profile and click
OK.
You will be asked to login
again, please do so.
If the Setup Tool encounters a
problem while creating your
Exchange profile a window will
come up with the error message
"Your Microsoft Exchange
Server is Unavailable.";
please click Retry.
You are now ready to use
Outlook. Each time you start
Outlook you will be prompted to
log on with your username and
password.
If you prefer to setup Outlook manually click here for Exhange 2007 setup instructions and here for Exchange 2003 setup instructions.